Last Updated: June 2026

At Xirons, we value the trust that parents and students place in us. This Privacy Policy explains what information we collect, how we use it, and how we help keep it secure.

By using our website, booking a trial lesson, or enrolling in a Xirons programme, you agree to the practices described in this Privacy Policy.

01.

Information We Collected

We may collect information such as:

Parent or Guardian Information
  • Name
  • Email address
  • Phone number
  • Country of residence
  • Payment-related information
Student Information
  • Name
  • Age or age range
  • Learning interests
  • Course participation and progress information
Website Information
  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookie and analytics information

02.

How We Use Information

We use information to:

  • Deliver our educational programmes and services
  • Schedule and manage lessons
  • Communicate with parents and students
  • Process payments
  • Provide customer support
  • Improve our courses, website, and learning experience
  • Maintain the security of our services
  • Meet legal and regulatory requirements

03.

Children's Privacy

Xirons provides educational services for children with the involvement of a parent or legal guardian.

We are committed to protecting children's privacy and only collect information that is reasonably necessary to provide our services.

04.

Sharing Information

We do not sell or rent personal information.

In some cases, we may share information with trusted service providers that help us operate our business, such as payment processors, communication platforms, website providers, and analytics services.

These providers may only use information as necessary to provide their services. We may also disclose information if required by law or where necessary to protect the safety, rights, or security of our students, families, or business.

We may also disclose information if required by law or where necessary to protect the safety, rights, or security of our students, families, or business.

05.

Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure.

While no method of transmission or storage can be guaranteed to be completely secure, we work to maintain appropriate safeguards for the information we hold.

06.

Data Retention

We keep personal information only for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, and resolve disputes where required.

07.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, and enhance user experience.

Please refer to our Cookie Policy for further information.

08.

Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of external websites and encourage users to review their policies before sharing personal information.

09.

Your Rights

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information.

To make a request, please contact us using the details below.

10.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

The latest version will always be available on our website.

11.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Website: www.xirons.com

Email: info@xirons.com

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